Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Any information voluntarily provided through contact forms or customer support interactions

Payment Information

Payments are processed through secure third-party payment providers. PaanSutraa does not store complete credit card, debit card, UPI PIN, or banking credentials on its servers.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• Referral sources and website usage statistics

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates and service-related notifications
• Improve website functionality and user experience
• Analyze website performance and customer preferences
• Prevent fraudulent transactions and maintain website security
• Comply with applicable legal and regulatory obligations

Sharing of Information

PaanSutraa does not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted third-party service providers when necessary for:

• Payment processing
• Shipping and delivery services
• Website hosting and maintenance
• Customer communication services
• Compliance with legal obligations or government requests

Such third parties are permitted to use your information only for the specific services they provide on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, analyze traffic, and improve website performance.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. PaanSutraa is not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

User Rights

Subject to applicable laws, users may have the right to:

• Request access to personal information held by us
• Request correction of inaccurate information
• Request deletion of personal information where legally permissible
• Withdraw consent for certain communications

Requests may be submitted through the contact information provided below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

PaanSutraa reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting on this page. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

PaanSutraaEmail: contact@paansutraa.in